Returns & Refunds Policy – Gildora

Last Updated: September 21, 2026

At Gildora, we want you to be satisfied with your purchase. If you receive an item that is damaged, defective, or incorrect, please contact us so we can assist you.

🔄 Returns

We accept eligible return requests within 30 days of delivery.

To be eligible for a return, the item should be:

• Unused and in its original condition
• In the original packaging, where applicable
• Accompanied by your order information or proof of purchase

Some products may not be eligible for return due to hygiene, safety, or other product-specific restrictions.

📦 Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible.

Please include your order number and clear photos of the item and packaging so we can review the issue and provide appropriate assistance.

💰 Refunds

Once an approved return is received and reviewed, we will notify you about the status of your refund.

Approved refunds will generally be issued to the original payment method.

Depending on your payment provider or bank, it may take additional business days for the refund to appear in your account.

🚫 Non-Returnable Items

Certain items may not be eligible for return, including products that have been used, opened, or cannot be returned for hygiene or safety reasons.

📧 Contact Us

For returns or refund questions, please contact:

Gildora
📧 ecomhub912@gmail.com

We’re here to help make your shopping experience as smooth as possible. ❤️